EBOOKS
There will be a download link on the email sent to you after making the purchase. If you do not see a download link, send a message to contact@perpetualpublishing.com and we will get you settled. You can also view all downloads in your account.
ORDERS
Sometimes! We frequently get authors to sign their books before we stock them. If a book is signed, you’ll see “(Signed)” in the title of the product. We also try to include info about it in the product description, but the title of the product is definitely the best reference. Please do not refer to product images, as they are sometimes out of date and we don’t always remember to update them in time. As for books we’ve published, many of them have signed author stickers available. We will include those with orders when appropriate. If in doubt, don’t hesitate to reach out to us for confirmation before ordering.
Only on books that arrive damaged. In which case, please send order details and photos to contact@ghoulishbooks.com and we will get back to you as soon as we can to help resolve the situation. If you purchased from another retailer, then please contact them directly.
Yes. For international orders, we charge a flat-rate shipping fee of $25, and an additional $5 for every extra book added to the order. We understand that’s a lot of money to charge for shipping, but that’s simply the reality of international shipping. We’re sorry!
There will be a download link on the email sent to you after making the purchase. If you do not see a download link, send a message to contact@perpetualpublishing.com and we will get you settled. You can also view all downloads in your account.
We make a post office trip every Friday afternoon. From there, shipping usually takes about a week, sometimes shorter. International shipping can take a bit longer. We always email customers a tracking code once the package has been dropped off at the post office.
For pre-orders, check the expected release date on the product page. If you pre-ordered multiple books with different release dates in the same order, than all items will ship once the product with the later release date arrives.
For local pickup, our bookstore hours are: Tues-Thurs 10-5, Fri-Sat 10-8, Sun-Mon CLOSED.